Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Intimate wear eg. underwear, socks etc.
Gift cards

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@kashmatch.online.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Refund Rules
Rebornnews.com Store & Kashmatch online will refund for products that are different from that specified in the original order.

Rebornnews.com Store & Kashmatch online will refund if the item has a printed or material flaw; picture documentation is required from the end customer.

Please note Rebornnews.com Store & Kashmatch online “Sublimation Imperfections” guidelines

Rebornnews.com Store & Kashmatch online will not accept returns when a customer does not like the print, the size or the color of the garment.

Note: Rebornnews.com Store & Kashmatch online does not guarantee blank garment “color-matching”.

Rebornnews.com Store & Kashmatch online will not accept returns for damages incurred during shipping. Please contact the respective carrier to file a damage claim.

To return a product, you should email Rebornnews.com Store & Kashmatch online for shipping address details. Only if approved for a refund.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.